Tech Week LogoLos Angeles, October 12 - October 18
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LA Tech Week 2026

Wati Presents: Guest Experience 2.0

Hosted by Wati and Conduit

When
6:30 – 9:00 PM
Where
Arts District
Format
Panel / Fireside Chat
Wati Presents: Guest Experience 2.0 artwork

/ About this event

Every industry seems to be getting rebuilt with AI except hospitality. Everyone's talking about AI agents and growth hacks. But hospitality just gets left with the same old booking funnel, the same guesswork on marketing, and the same overwhelmed front desk trying to answer every guest question. Not anymore.

Join us for a candid conversation on what's actually driving hotel bookings right now, how hospitality brands are marketing themselves in a crowded market, and where AI is genuinely saving teams time on guest bookings all the way to support.

You'll walk away knowing:

- What's working in hospitality marketing today versus what's just noise - How AI is being used for guest support and communication (concierge chat, guest messaging, review automation) versus what's still hype

Hosted by Wati

Wati is the conversational growth platform over 16,000 businesses, including restaurants, hotels, and hospitality brands, use to turn a flooded DM inbox across Instagram, WhatsApp, RCS, and soon TikTok into an actual bookings and support channel. If you've ever watched your DMs explode after a food blogger tags your restaurant and had no plan for the "do you have a table for 4 tonight?" tsunami that followed, Wati catches it, automates the reply, and gets the guest booked without anyone at the front desk touching a phone at 11pm.

RSVP to grab a spot!

This event is a part of #LATechWeek—a week of events hosted by VCs and startups to bring together the tech ecosystem. Learn more at www.tech-week.com.

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